Privacy Policy
Effective Date: 12/06/2025
Company Name: Enora Opto Energy
Website: https://enoraoptoenergy.com/
Registered Office: C‑58, 2nd Floor, Sector 65, Noida, Uttar Pradesh, India
At Enora Opto Energy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you visit our website or use our products and services.
1. Information We Collect
We may collect the following types of personal and non-personal information:
A. Personal Information
Name
Contact Information (Phone Number, Email Address, Address)
Company Name & Designation
GST Number, PAN, or Business Registration Details (for business customers)
Payment and Billing Information
Project Details (Site Location, Technical Specifications)
B. Non-Personal Information
IP Address
Browser Type and Version
Device Information
Website Usage Data (Pages Visited, Time Spent, etc.)
Cookies and Tracking Data
2. How We Collect Information
Directly from you when you fill out contact forms, inquiry forms, request quotes, or place orders.
Automatically when you browse or use our website.
From third-party sources such as government portals, public records, or business directories (for government tenders and partnerships).
3. Use of Information
We use the collected information for the following purposes:
To provide, manage, and improve our products and services.
To process inquiries, quotations, and orders.
For billing and payment processing.
For customer support and service communication.
For project planning, delivery, and installation coordination.
To comply with legal, regulatory, and contractual obligations.
For marketing, promotions, and updates (only with your consent).
For analytics and website improvement.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share information in the following cases:
With our authorized employees, technicians, and contractors for service delivery.
With payment processors for financial transactions.
With government authorities for compliance, licensing, and project execution.
With legal advisors in case of disputes or regulatory matters.
With vendors and suppliers involved in the delivery or installation of your projects.
5. Data Protection & Security
We implement strict physical, technical, and administrative measures to safeguard your data, including:
Secure servers & firewalls.
Limited access to authorized personnel.
Encryption of sensitive financial information.
Regular audits and security reviews.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, and resolve disputes.
7. Your Rights
You have the following rights concerning your personal data:
Right to access and review your data.
Right to request corrections.
Right to request deletion (subject to legal obligations).
Right to withdraw consent for marketing communications.
For exercising these rights, please contact us at:
Email: [email protected]
8. Cookies Policy
Our website may use cookies and similar tracking technologies to enhance user experience. You may choose to disable cookies through your browser settings, but this may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.
10. Compliance with Laws
We comply with applicable data protection laws in India, including:
Information Technology Act, 2000 (as amended)
Rules under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact:
Enora Opto Energy
C‑58, 2nd Floor, Sector 65, Noida, Uttar Pradesh, India
Phone: +91 96255 51847
Email: [email protected]